READYMADE MBA PROJECT IN H R MANAGEMENT - Stress at the Workplace

STRESS AT THE WORKPLACE  

Stress at the workplace is very common in organizations today, as there is intense competition and all industries are under lot of pressure to make early deliveries to their customers, as they are under pressure from the customers who have their own deadlines and commitments.

In any company, there are different people with different personalities and while working together there may be clashes on some work issues. When an employee’s role is not clearly defined and what is expected from him is not clear, there is a role ambiguity causing stress. Similarly, role overload, role changes, role isolation and role erosion and role stagnation also cause stress at the workplace. Sometimes, there may overlapping of roles, with two persons doing the same job. Sometimes, some employees may feel that they have no work due to appointment of new staff.  When there is lot of work pressure and short delivery times, the employees are under lot of stress to complete the work in time. Conflicts and strained relationships with the manager or boss or colleagues also cause stress. When employees suffer, the organization also suffers, as the profits and growth of the organization are dependent on the co-operation and hard work of the employees. Hence “A Study on the Stress level at Work”  is undertaken to find out the exact causes of stress and take necessary steps to reduce stress at the workplace in the interest of the employees and the organization. 

 STRESS !!!!! STRESS !!!!!  STRESS!!!!!

STRESS !!!! STRESS !!!! STRESS! !!!

Stress has become a common feature of people’s life in the modern world. Stress is everywhere, in the family, business organization, enterprise, institute or any other social or economic activity. Right from birth till death, a person is individual invariably exposed to various stressful situations despite tremendous advancement  in science and technology and remarkable growth of economy.

Stress at the workplace is a serious problem all over the world which affects the productivity of organizations and also the mental and physical health of the employees.  Work-related stress arises where work demands of various types and combinations exceed the person’s capacity and capability to cope. Stress comes from several aspects of an employee’s life: the workplace, social factors, and personal factors.

Work-related stress can be triggered by various events. For example, a person might feel stressed or tense or under pressure if the demands of their job are more than that what he/she can manage such as number of working hours or responsibilities. Other sources of work-related stress include include conflict with co-workers or bosses, constant change, and threats to job security, such as potential redundancy. If a person is not sufficiently competent and does not have the necessary skills to perform the job, he/she may be under stress.  Those who are of average in performance may also face stress as they do not stand chances of  promotion or career growth. 

Stress has been defined in different ways over the years. Originally, it was conceived of as pressure from the environment, then as strain within the person. The generally accepted definition today is one of interaction between the situation and the individual. It is the psychological and physical state that results when the resources of the individual are not sufficient to cope with the demands and pressures of the situation. Thus, stress is more likely in some situations than others and in some individuals than others. Stress can undermine the achievement of goals, both for individuals and for organizations.

Many aspects of the workplace can lead to employee stress. One of the main causes of employee stress is change. Change can come in many forms: changes in the industry, changes in the organization’s strategies, organizational restructuring, policy changes, changes in responsibilities, and the addition of new equipment or technology. The work environment itself may also be a source of stress. Working conditions, lighting, inadequate equipment, an uncomfortable work station, physically demanding work, and shift work are all sources of workplace stress.

Budget constraints, downsizing, fear of job loss and loss of benefits, layoffs, outsourcing, shorter work weeks, cuts in overtime, overflow of duties from not hiring new employees to fill positions, and a slowing economy all lead to worker insecurity and this in turn leads to worker stress. Such downsizing, in turn, leads to stress factors such as work overloads, hectic routines, infrequent breaks, long work hours, increased pressure, staff shortages and personnel problems, time pressure and deadlines.

The introduction of new technology and equipment also leads to stress. Computer problems, incomprehensible jargon in manuals, lack of training, learning new skills, slow processing times, and unrealistic expectations are all stress factors introduced by the addition of new technology and equipment into the workplace.

Dissatisfaction with the job can also lead to stress in the workplace. Factors such as barriers to achievement, harassment, lack of control over work, lack of feedback, lack of promotion, losing status, low pay, high performance expectations, poor work organization, role ambiguity, role conflict, uncertain job expectations, and unpredictable demands on time are all stresors that lead to job dissatisfaction.

Other workplace factors that lead to workplace stress include deregulation, international competition, management decision making, too many meetings, unproductive meetings, urgent important tasks, job demands, and under-utilization of abilities.

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